If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com
When you rent a car through the MyRentAuto service, you can cancel your reservation for free 48 hours before the start of the rental.
If you want to cancel after this deadline, we will be able to return only half of your advance payment for the reservation. However, there are some special cases in which you will be refunded in full if canceled:
- You canceled the rent less than 4 hours after the advance payment: you will receive full compensation.
- The owner canceled the reservation: the full advance payment is returned to you.
- You have canceled the lease, the term of which was to exceed 7 days: in this case, you will be returned half the cost of the first 7 days, and then the remaining days in full.
For example: you cancel a reservation for a rental that lasts for 14 days and costs 400 rubles: you will be refunded an amount of 100 rubles (half the cost of the first 7 days), and then 200 rubles corresponding to the remaining 7 days of the rental. : 300 Br in total.
If the owner canceled your lease and there were disagreements between you about this, you should contact the customer service at admin@myrentauto.com
If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com