I cannot confirm my profile on MyRentAuto. What should I do?

If your profile is not marked as confirmed in the form of a mark on the icons of your profile.

profile confirmation
Check your email. A letter was sent to your e-mail with an explanation of the reason for the refusal or possible additional documents. To make it easier to check your profile, make sure that:

• Your first and last name in your MyRentAuto profile match those in your driver's license and passport.

• Your driver's license is valid.

• You have uploaded a photo with your driver’s license: all pages.

• Your photos are clean and not blurry.

Note: the photos you send to us for verification must be original.
For example, temporary rights or passport will not be accepted. More information about the conditions of renting a car can be found in the offer contract.

If the profile has not been confirmed and you have an exclamation mark on your profile icon,

Unverified Profile  
You can contact us by phone or admin@myrentauto.com for more information.