Frequently Asked Questions

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How to change the tariff when renewing a rental car?

 

If the tenant wants to extend the rental period, he needs to submit a request in his personal account. After that, you confirm the request for an extension of the lease through the "Owner’s office".

Renewal will be done automatically if:

  • Corresponds to vehicle availability calendar availability
  • The daily price for renting a car remains unchanged.

If you need to change the rent, you need to confirm the renewal request manually.
If your car does not have an instant reservation, you will have to accept or reject the request manually as well.
If you refuse or did not confirm the extension, the lessee must return the car in the day and hour that was originally planned in the car rental agreement.

In case of extension, the lease agreement does not need to be concluded again, the original one remains in force.

If the tenant does not have Internet access or if he has delayed the planned return dates, you must contact and inform the MyRentAuto administrator via internal mail or see the Contact page.

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If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com