Frequently Asked Questions

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What are the conditions for renting a car on MyRentAuto?

 

To prevent and prevent any problems, MyRentAuto service has set the minimum conditions that must be observed when renting a car:

  • The car availability calendar should always be real and relevant so that the lessee has accurate information about the possibility of renting a car for the selected dates. (You will find more information on how to keep your calendar up to date here.)
  • You must resort to cancellation of the lease in exceptional cases when force majeure occurs. (If you need to cancel the rental, you will find our cancellation policy here.)
  • Photo and description of the car should be quite high quality, complete and accurate. Expose high-quality photos of your car in the right angle and format (as indicated in the car card).
  • MyRentAuto recommendations on tariffs and prices should be taken into account in order to avoid the high or low cost of renting a car (more information here).
  • Rent a clean car. The lessee is also responsible for the return of the car, in the same condition and cleanliness as when receiving a car.
  • Your car must be serviced and in good condition. (you can find our car service tips here)
  • Refueling the car should be at least a quarter of the fuel tank. The lessee is also required to return the car with the same amount of fuel as at the start of the rental.
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If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com