Frequently Asked Questions

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What is a franchise and how does it work?

A deductible is the amount with which the insurance begins to cover the damage caused to the car that you rented. The deductible depends on the class of the vehicle.
The “deductible” option allows you to reduce the amount of renting a car, while leaving you the right to refund the deductible amount not covered by insurance.
These options can be selected during the selection of the car, in the car card section when paying for the reservation or your history. However, these parameters do not apply to damage caused to third parties.
Note: the franchise option when choosing cannot be canceled, you will not be able to remove it after you have booked and paid for the car.

For example: in the case of a vehicle in the “standard” category, if you have caused damage to your car in the amount of 500 euros: with a regular franchise (200 euros), you must cover all costs in the amount of 200 euros with a reduced deductible (€ 150), you only pay 150 €
The option to reduce the deductible, therefore, allows you to avoid too much loss in the event of an incident. You can choose the franchise option at the time of selection and payment of the reservation.

The option to reduce the franchise applies only to one event. If you have two accidents during the same lease, this is the option with the highest repair cost, which benefits from the no-deductible insurance option.

Note: If you choose the deductible option, please note that the amount will not be refunded after the lease, even if you did not use it.

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If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com