Frequently Asked Questions

If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com

How may I check the claims related to a car accident?

When you open a complaint about the incident, a special manager will monitor your case during the entire process of solving it.
He will monitor step by step and report to you all actions related to this incident. Will answer all your questions.

Your manager will keep you updated on any new information and, if necessary, will contact you if additional documents are required. Insurance claims reimbursement processes can be lengthy. If there is no new information within 10 days, make sure that your emails arrive at your email address. (check the spam folder) In case of doubt, do not hesitate to contact the manager assigned to you for this incident.

You can contact us from 09:00 to 19:00 from Monday to Friday.

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If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com