If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com
When booking a car, on the MyRentAuto service a security deposit may be required depending on the category of the car you are renting. The amount depends on the specific car and rental rates.
Deposit cannot exceed the amount for the entire rental period. The security deposit is secured by the freezing of funds on the card (holding) or paid in cash upon acceptance of the vehicle from the owner. When you finish and fulfill all the conditions of the lease, the amount paid is refunded in full, in the same way that it was paid.
Note: Deposit is automatically returned to the card within three days after the end of the lease. Upon initial payment by card. Please note that the security deposit may appear on your bank statement, even if it is not actually written off. In some banks, the deposit may not be displayed in the statement.
If your bank declined the payment, even if you had enough money in your account to cover the cost of the rent and security deposit, this probably means that you have exceeded your spending limit. If this happens, contact your bank to resolve this issue or do it yourself through internet banking.
If you cancel the lease, the security deposit will be automatically unlocked and returned.
If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com