Frequently Asked Questions

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What is payment through 3-D Secure?

3-D Secure is an XML protocol that is used as an additional level of security for online credit and debit cards, two-factor user authentication.

The first time you pay your rent on MyRentAuto, your bank will ask you to confirm the payment. This action is typical for online transactions and may differ depending on the bank (confirmation code sent via SMS, the answer to the secret question, open the application of your bank).
     This step must be completed before you can pay for the reservation and is executed on the payment page itself. This allows us to make sure that the credit card is used by its rightful owner. Make sure your bank sends the confirmation text to the correct phone number.
     If you have problems displaying in the 3-D Secure window or your payment fails due to 3-D Secure, contact your bank for help.

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If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com