Frequently Asked Questions

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How can I be sure that the booked vehicle is in good condition?

 

By renting his car on the MyRentAuto Service, the owner undertakes to ensure the safety and serviceability of his car. Although MyRentAuto cannot check each vehicle manually, we insist that our partners' cars meet certain requirements. Read more about our quality standards in the offer contract.

Your safety is our priority, so you can leave a review about the car and its owner after the trip. We will immediately remove any car that is considered unsafe by the recall of our users after double-checking the fairness of your recall (requirements).

If during the trip you have a breakdown, the round-the-clock service of our service will help you: we will take care of you and the passengers in the car. You can find our help phone number on the service website.

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If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com