Frequently Asked Questions

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What are the recommendations during the COVID-19 period when providing MyRentAuto car rental services?

 

To minimize the risk of the spread of the coronavirus, follow these guidelines to protect and prevent contamination not only of yourself, but also of the renter and passengers in rental cars:

  • Treat and disinfect your vehicle before handing it over. We recommend cleaning and cleaning your car as often as possible. Especially carefully treat the interior surfaces of frequent contact with drivers and passengers (steering wheel, gear shift knob, dashboard, door handles, keys, etc.).
    How to properly disinfect a car interior on your own? (aif.ru)
    Inform the renter about the treatment and disinfection of the car.

  • Use protective equipment (mask and gloves) when handling the vehicle yourself. Avoid touching your mouth, eyes, and nose until your hands are disinfected.

  • We recommend that when transferring the car directly, once again, right in front of the tenant, treat the main parts in the salon with napkins. By doing this, the tenant will be convinced of prophylaxis and customer care. As a reminder of proper hygienic prevention of the spread of COVID-19 when renting a car, copy and print the flyer (example) and leave it prominently in the passenger compartment on the dashboard on the passenger side. 

  • Provide the vehicle with DISINFECTING WIPES to use during rental. If this is not possible, find other antiseptic agents for the treatment and disinfection of the car interior (aerosol).
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If you did not find the answer to your question, we will answer it by e-mail. Just write to info@myrentauto.com